NEWEVERYDAY

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YAY Amazon!

Thursday, November 05, 2009

I bought an Amazon Kindle in February. I use it every day. It is a VERY important part of my life.
At first I thought I would never use an e-reader, I like books- the smell of a new book & the thrill of turning each page as I read.
But, I fell for the, "You can read this book in less than one minute on Kindle." I've never regretted it & don't miss stacks of books everywhere, though I still have plenty & will donate some to the public library.
I can easily take my Kindle anywhere & order books whenever I want.
Ahhhh- instant gratification!
Last night, as I settled back to read, I noticed that the five-way controller was broken even though It is in a book cover, no one else ever uses it, it has not been abused.
I was upset, what do I do? Crazy Glue? Will I have to send it back & go without for weeks, months?!
Buy a new one?
I called this morning & Amazon is sending me a replacement & I keep the one I have until the new one arrives. All my books are archived so I can download them when I get the new one.
A disaster diverted!
Wow- great customer service.
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Member Comments About This Blog Post
  • POUNDSTOGO3
    Never heard of a Kindle...will have to use the internet to find out more. Hope all is going well for you since you joined Sparks!
    4203 days ago
  • LINDIEMAE
    NEVER HEARD OF THEM, I ACTUALLY PREFER TO HOLD A BOOK - I TEND TO BLOCKOUT SOUNDS, LIKE THE RADIO, SOMEONE TALKING, KIDS, YOU KNOW LOL - HOPE IT ALL WORKS OUT OK FOR YOU.
    4203 days ago
  • NJMATTICE
    Good customer service makes happy customers to be sure. Glad to know that Amazon values their customers. Have a great day and enjoy your reading!
    -Nancy
    4205 days ago
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